Website support
WordPress support and maintenance from the person who can fix it.
Ongoing technical care for WordPress websites: updates, security, monitoring, hosting where appropriate, fixes and the small improvements that stop a site ageing from launch day. Available alongside a build or on its own.
What is covered
Keep it running. Fix it fast. Keep it improving.
01
Keep it running
- WordPress, theme and plugin updates
- Security hardening and monitoring
- Backups and restore testing
- Uptime and performance monitoring
- Fast, reliable hosting where appropriate
02
Fix it fast
- Technical support from the developer, not a ticket queue
- White screens and broken updates
- Hacked site recovery and clean-up
- Plugin conflicts and errors
- Emergency changes
03
Keep it improving
- Conversion improvements
- New features, sections and landing pages
- Campaign pages and experiments
- Content and search improvements
- Reporting and recommendations
Ad-hoc work
Not everything needs a monthly plan.
If you have an existing site and need updates, a custom plugin, help with a security issue or some general maintenance, I do ad-hoc work on an hourly basis. Where the site is expected to perform commercially, ongoing management under Shared Success usually makes more sense, and I will say which I recommend.
Tell me what the website is doing, or not doing.
Whether it is an emergency, a slow site, or a website that has simply been left alone since launch, describe what you are seeing and I will reply with what I would do about it.